Risk Update

Risk Webinars to Watch — Audit Letter Response Workflow Automation In Serious Focus

Posted Dan Bressler

We spent a cycle focused on audit letter response, coming out of the recent ILTA>ON virtual conference. Now comes two webinars on this topic, each featuring a case study presentation by a law firm, sharing their strategy, approach, results and peer advice:

Featuring presentations from the teams at WilmerHale  (Miranda Perkins, Knowledge Manager, and Mary Goldsmith, Business Relationship Manager) and Aurora North comes: “Focus on: Wilmer Hale’s Audit Letter Response Workflow Automation Solution”

  • DATE: Tuesday, November 10 (12pm Eastern)
  • “Finalists for ILTA’s “Transformative Project of the Year 2020,” the team at Wilmer Hale joins us to present an in-depth overview of their innovative workflow solution.”
  • “They’ll share how they designed and implemented a solution to automate this burdensome process (using existing internal tools), with software-driven document creation and process workflow management (notifications, reminders, tracking, and reporting).”
  • “We’ll explore the client and regulatory rules driving the need for consistent, comprehensive process execution (no matter the overhead involved). And there will be plenty of time for audience Q&A.”
  • Click Here to Register

Featuring presentations from the teams at Ballard Spahr (Nicholas Weeks, Director of Risk Management, and Lisa Waldron, Risk Compliance Manager) and InOutsource comes: “Automating Client Litigation Audit Letter Response Workflow and Reporting: A Fresh Approach” —

  • DATE: Friday, November 20 (1pm eastern)
  • “When it comes to responding to voluminous client audit letter requests (litigation), law firms face tremendous risk, overhead and inconvenience. That pain typically hits many people, including: lawyers, legal assistants, intake/conflicts teams, finance teams and other operational players. Every detail must be gathered, reviewed and certified. And because firms have to certify their responses, no stone can be left unturned. So for every client, each matter must be identified and every practitioner surveyed on whether they have ‘reasonable knowledge’ about material factors.”
  • “How do you collect and document all of that lawyer feedback comprehensively and consistently? How do you confidently identify whom to ask in the first place? And how much unbillable time is consumed along the way?”
  • “If your firm is looking for a fresh approach to managing audit letter response, we have the answer. At this webinar we’ll dig into how organizations can use automated workflow, reporting and data integration to take the pain out of the process. We’ll explore a “day in the life” of an audit letter today, and what it could look like tomorrow at your firm.”
  • Click Here to Register

(I’ll be at both.)