Our January Sponsor Spotlight from Inflection IT focuses on their new enhanced Intapp service and support offering. They write:
- Your firm has made a significant investment in Intapp. It’s critical you get the experience and return you expect from that investment. Doing that means taking advantage of the full scope of product capabilities, tightly integrating other internal systems and data, resolving issues, and extending software capabilities over time to meet evolving needs.
- Intapp Assurance provides firms with access to Inflection IT’s expert technical resources and subject matter experts to accelerate their ongoing success with Intapp software.
Why Enhanced Support?
Having worked with over 300 clients, we frequently see firms face:
- support challenges that exceed the scope of Intapp’s standard or premium helpdesk
- short-term / modest service needs that don’t warrant spinning up extensive third-party consulting engagements or formal project initiatives to address
- internal resource constraints (technical and business analysis/process experts)
- a backlog of desired Intapp product enhancements, configuration changes, or integrations
- a need for assistance in defining your short or long term Intapp strategy
- a desire to be more technically self-sufficient, scaling internal capabilities to address product enhancement needs and provide additional internal support
- a recognition that it can be easier to secure approval and funding for external assistance, versus hiring and growing internal teams
Intapp Assurance provides firms with access to Inflection IT’s expert technical resources and subject matter experts to accelerate their ongoing success with Intapp software.
(It’s like an enhanced support contract, on steroids.)
To learn more about “Assurance” and how we work with firms to provide on-demand access to our skilled consulting team, download our overview PDF: Inflection IT Intapp Assurance Overview.