inflectionRisk Update

Risk Staffing Success — On the Critical Role of NBI Analysts (Sponsor Spotlight)

Posted Dan Bressler

Our March Sponsor Spotlight from Inflection IT highlights a just-published article from principal consultant Mike Guernon. He’s been a leader in the law firm risk arena for over 25 years, and today shares his advice on selecting and supporting A+ risk staff in: “The Critical Role of NBI Analysts (aka ‘The Air Traffic Controllers of Intake’)” —

  • “Every successful law firm deals with a steady stream of new clients and matters. Bringing that business on board in an efficient and compliant manner requires the disciplined application of policy, technology, information, and execution. At the center of this critical process, law firm risk analysts are the “air traffic controllers” — keeping everything running smoothly and safely.”
  • “They must typically navigate and orchestrate parallel streams of activity including:
    • Gathering key data and details
    • Enabling effective evaluation of new business along criteria which may include ethical conflicts, regulatory compliance, and general business risk
    • Managing expectations of internal and external stakeholders”
  • “Of course, every operational risk leader I speak with already understands this in theory. Today, I want to highlight specific qualities of exceptional analysts and explore how strengthening this function builds a foundation for broader success — that’s the opportunity I want to focus on today.”
  • “Let’s start at the beginning. Analysts form the bedrock of your risk and intake department. There are two critical skill areas for anyone looking to excel in this role:
    • Ability to maintain situational awareness and anticipate challenges
    • Ability to navigate the complexities of data management, risk policy, and stakeholder needs”
  • “When it comes to managing and motivating risk analysts to perform at their best, I would highlight three key recommendations for operational risk leaders…”

For more, read the complete article here.

 

Other Inflection It Updates:

  • Intapp Software: “We’re excited to announce that Inflection IT is now an authorized Intapp reseller! Thinking about adopting Intapp risk and compliance solutions at your firm? We offer product license and implementation services with a unique cost model.
  • Risk Survey: “We still have free copies of the BRB Risk Compensation Survey Report available to share…”
  • Intrigued about either? Reach out to learn more!