I’m pleased to share two new job listings from Alston & Bird.
“New Business Intake Manager” — The Atlanta office of Alston & Bird is seeking a New Business Intake Manger (NBI Manager) to oversee the firm’s new business intake function on a global basis.
Key Responsibilities Include:
- The NBI manager will oversee the New Business Intake team and set the strategic direction for the firm’s new business intake function.
- The NBI Manager will also oversee the implementation of standardized new business intake procedures across offices and liaise with partnership and firm leadership on client intake needs and issues, with escalation to Loss Prevention as needed.
- Individual will maintain expertise in new business intake best practices and advise firm leadership on areas for improvement.
- Serve as Business Lead for firm projects involving new business intake.
- Manage and oversee the day-to-day operations of the NBI Department.
- Develop training materials and ensure the professional development of Department staff.
Skills Needed to be Successful Include:
- Prior new business intake experience utilizing automated intake workflow systems in a law firm environment required.
- Additional skill sets such as prior supervisory experience; excellent written communication skills and the ability to draft and execute complex communications including policies and procedures, and instructional documents.
- Strong knowledge of ethical, legal and risk management rules and requirements governing conflicts of interest and conflicts resolution process required.
“Senior Conflicts Specialist” — Under direction of Conflicts Manager, serve as the role of Senior Conflicts Specialist – Lateral and Quality Control to perform a variety of departmental duties working closely with Loss Prevention, Attorney Hiring, Training, and the Conflicts Department to relay any conflict issues and pertinent information to the Conflicts and Loss Prevention partner(s), train Analysts and monitor work product to align with quality and assurance standards, as well as assist in maintaining the efficient operation of the department and facility.
Essential Duties Include:
- Streamline the lateral process and be the liaison with Attorney hiring, Conflicts Review Committee, and Sponsoring Attorney.
- Review and provide a thorough and timely analysis of all lateral candidates
- Train and develop staff as well as support lead conflicts and compliance initiatives, including policy and procedural refinements and workstreams to continually improve the Firm’s capabilities
- Help train NBI staff, especially with interpreting the conflicts report, search strategy, and research skills from internal and external sources.
- Work to build quality control mechanisms (stats) into the Intapp program.
- Create benchmarks for all the different tasks to disburse the work among the team.
- Assist Loss Prevention partner with the necessary research to aid in conflict decisions and to correctly identify entities.
- Perform data analysis and identify possible issues or “direct conflicts or business issues,” e.g., A&B business and risk policy issues, pending laterals, adversities against significant clients, etc.
Skills Needed to be Successful Include:
- Strong organizational skills and ability to multi-task
- Exceptional analytical, writing, oral communication and interpersonal skills
- Strict attention to detail , along with excellent follow through skills with minimal supervision.
- Successful candidates will understand legal conflicts. Assist in identifying potential conflicts of interest through Corporate (D&B, Orbis) and Intapp conflicts databases.
- Thorough knowledge of Firm and Administrative Support Service standards, practices, and procedures to meet Firm personnel demands.
For additional detail:
- You can see the specific job postings: [New Business Intake Manager] and [Senior Conflicts Specialist]
- And read more about professional life at Alston & Bird on their excellent careers page, including why Fortune has ranked them as one of America’s ‘100 Best Companies to Work For now for 23 consecutive years.